Moving pets is not like shipping boxes. It’s about transporting a living, breathing family member whose safety and comfort you’d never compromise. At The Light Express Logistic, we get this deeply. Our pet delivery service is designed from the ground up to treat your animals with the attention, respect, and professionalism they deserve — every step of the way.
No two pets are the same. A tiny Chihuahua has different needs than a large German Shepherd. An anxious cat handles stress differently than a calm rabbit. We start by understanding these nuances. This isn’t a one-size-fits-all job. Our team takes the time to assess your pet’s specific requirements — health status, temperament, age, and even personality.
Then, we tailor every detail: from choosing the perfect, spacious crate that meets rigorous international standards, to scheduling travel windows that avoid harsh weather or peak traffic times. Our vehicles maintain consistent climate control — whether by land or air — so your pet never faces temperature shocks or discomfort.
You’ll never feel like your pet’s just a shipment number with us. We assign trained animal care professionals who actively monitor and care for your pet throughout the trip, providing hands-on attention that makes all the difference.
International pet relocation is a maze of regulations, paperwork, and requirements that change from country to country. You might find yourself buried in import permits, quarantine rules, microchip registrations, and health certifications — all crucial, all mandatory.
Here’s where we shine. Our experts specialize in pet logistics and keep up with every rule and regulation globally. We prepare your pet’s documentation meticulously, so customs and border officials are never a hurdle. When quarantine is necessary, we arrange it in accredited facilities known for animal-friendly care, turning what could be a stressful experience into a calm and comfortable pause.
We coordinate directly with your veterinarian and government agencies to avoid delays and ensure a smooth, legal process. The last thing you need is your beloved pet stuck in paperwork — we make sure that never happens.
We don’t just offer transport — we offer a comprehensive solution that adapts to your pet and your schedule. For urgent long-haul moves, our air freight partners specialize in live animal transport, carefully managing flight times and layovers to minimize your pet’s stress. Ground transport services cover regional moves with custom climate-controlled vehicles designed exclusively for safe pet travel.
If the journey requires multiple transport modes, we orchestrate seamless handoffs and continuous monitoring, so your pet experiences the trip as one smooth, carefully supervised process.
Throughout, we provide real-time updates so you’re never left wondering about your pet’s status — transparency and communication are part of our core service.
Because we go beyond transportation — we offer peace of mind. Our staff are trained animal handlers who treat your pets as if they were their own. Our customer service is proactive, keeping you informed and supported from booking through delivery. Our deep knowledge of regulations means you avoid costly mistakes or delays.
We understand that timing is critical. Whether it’s a last-minute move or a carefully planned relocation, our services are flexible to match your needs and your pet’s health. Plus, with comprehensive insurance coverage options, your investment in your pet’s safety is protected.
What type of crates do you provide?
Our crates are IATA-approved, ventilated, and spacious enough to let your pet stand, turn, and lie down comfortably. Safety and comfort are guaranteed.
Are you equipped to handle pets with medical conditions?
Yes, absolutely. We work closely with your vet to accommodate medication schedules, oxygen needs, or any other special care.
What happens if my pet’s flight is delayed?
We don’t leave your pet alone. Our handlers provide climate-controlled care and constant supervision during layovers or delays.
Is this a door-to-door service?
Yes. We pick up your pet from your home and deliver directly to their destination, handling all logistics in between.
Contact The Light Express Logistic today to discuss your pet’s transport. We’ll design a custom plan that puts their comfort and safety front and center — so you can focus on what matters most, knowing your pet is in expert hands.
